Can't see my DYMO printer

First, please ensure you are using a compatible web browser — Google Chrome is recommended.

Second, verify that the correct DYMO software is installed. The Easy Labels app requires DYMO Connect in order to function. You can download the appropriate software from the following support article:
https://support.malato.us/hc/en-us/articles/35947595806739-How-to-setup-DYMO-label-printer

If the issue persists after installing the correct software, please confirm that the DYMO Connect Web Service is running. For troubleshooting steps related to the Web Service, refer to this help document:
https://help.dymo.com/s/article/How-to-troubleshoot-DYMO-Web-Service?language=en_US